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Written by Linda Harbrecht
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Advice from a master
The creative aspects of Held’s work may be what drives his art, but he is never far removed from the bottom-line realities of running a business. He suggests other aspiring artisans remain equally engaged.
“I know some artists sort of resist that component and don’t feel that you need the business and marketing tools, but you have to be realistic,” he says. “You have to be able to look at a balance sheet. You need to have a business plan, goals, a vision of how you want your company to grow. If you’re committed to making a living with your art, that’s the only way to go. It’s your map, your guide, even in its simplest form.”
He advises outlining broad goals and revisiting the plan once a year to adjust to economic realities.
“Pretty soon,” he says, “you’ll discover what is uniquely yours, what is your driving artistic vision, and what’s going to help you, and your business, evolve.”
He also offers the following advice for fledgling businesses:
1 Find a good teacher Research the people who are working in your field, and find a way to learn from them, either through workshops, classes or apprenticeships. “There’s no substitute for learning from the best,” says Held, who realizes the good fortune he found in the guidance of extraordinary teachers.
2 Compile a strong list of viable clients Held maintains a list of at least 1,000 active clients and 500 more who have purchased a piece of his work within the past couple of years. A lushly photographed catalog keeps them informed of new work and of the evolution of existing lines.
3 Be flexible As with many artists, the economic downturn of the past couple of years hit Held hard. His workforce of 40 was reduced to roughly 20, including glassblowers, gallery staff and administration. Held has to also contend with the variables of labor costs and currency values since he exports so much of his work out of Canada.
“That’s had a huge impact on our profit margins, and it’s something we have absolutely no control of,” he says. “It’s tough out there for everyone, so we’re just trying to continue to produce the best work. We recognize that in terms of most people’s financial needs, we’re not high on the totem pole. We’re just trying to maintain our client base and know that they’ll be back when things turn around.”
4 Maintain a strong ethical vision about how your work is produced Although Held’s studios can turn out hundreds of pieces a day, he still insists on top-quality work. “I want people to look at the work we’re producing and think, ‘Wow, that’s top-of-the-line.’ That’s what you have to aspire to every day.”
5 Produce pieces that are accessible to a broad audience, even if you are still committed to creating only one-of-a-kind work “I’ve always believed that it’s important to get your work in the hands of people who will become collectors and may eventually opt for the higher-priced pieces,” he says. “Over the years, we’ve produced millions of little hearts that wholesale around $7.50 and cost about $15 retail. I have five glassblowers turning out maybe 80 pieces a day. Those little hearts are all over the world. And you can still make the one-of-a-kind pieces when you’re inspired. I’ve never lost that drive, but we’ve built broad awareness of our work through the lower-priced pieces.”
6 Make sure you love what you’re doing “The passion has to be there,” he says. “If it’s not, it’s just another job.” Even after three decades of running his own glassblowing studio, the production of millions of pieces and a slew of honors and awards, “the thrill isn’t gone yet. I still get excited and inspired by something new.”TCR
The creative aspects of glass master Robert Held’s work may be what drives his art, but he is never far removed from the bottom-line realities of running a business. He offers the following advice for fledgling craft businesses.
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Written by Loretta Radeschi
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Multiple selling options make a business successful and offer unique opportunities to craft artists. Retailing, wholesaling or selling in both manners provides artists with the option of working at a volume level with which they’re comfortable and with the income and lifestyle they want.
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Written by Ryan Jones
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Company branding, making sure customers have a good image of you instead of a bad one, is an important element of marketing. Here’s a quick way to positively influence people’s attitude of your work: Make sure you have some items that are out of most customers’ price range. This does four things:
First, it increases the perceived value of your work. A customer’s assessment of the quality of an item is determined by its price point. Most artists who have been around for several years discover that they actually sell more when they increase the price of an item. I recently spoke with an artist who said, “I’m a firm believer that if a product isn’t selling, double the price.”
Second, it gives collectors something to aspire to. If most of your customers are buying in the 50-to-100-dollar price range, make sure you have some items to catch their eye in the 150-to-200-dollar range. They may not be ready for it yet, but it gives them a compelling reason to come back.
Third, it establishes your reputation as a craftsperson. When you compare yourself to others who work in your medium, it’s easy to develop a negatively skewed view of your ability. But in the eyes of Jill Tourist or Joe Collector, you are a master. They expect to pay for a particular level of craftsmanship. Unjust as it may be, you appear to be a better artist when you have higher priced work.
Fourth, it establishes that your main asset is your craftsmanship. Your time is probably worth more than you give yourself credit for. If a piece takes you twice as long to create, what does it say when you price it five or ten times more instead of twice as much? It says that the worth of the piece is determined by your skill level. Some, maybe even most, will balk at the price. But imagine the satisfaction you will feel when the right person pays your full asking price, thrilled with the quality piece she’s getting.
If your marketing is strong and you continue to focus on the other key areas of product, administration and finances, your business will be successful, even in a down economy. The effort you expend is worth it. Because you’re reading this magazine, you’re probably hard wired to be a craftsperson or a marketer of fine art. And nothing—and I mean nothing—beats doing what you love!
Company branding, making sure customers have a good image of you instead of a bad one, is an important element of craft marketing. Here’s a quick way to positively influence people’s attitude of your work: Make sure you have some items that are out of most customers’ price range. This does the following four things.
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Written by Andy McDonald
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Why price isn't the most important factor when it comes to selling crafts.
Like much of the American economy, the crafts industry has been profoundly impacted by low-cost labor based in developing countries.
Large retailers like Pier 1 Imports and Pottery Barn have capitalized on the growing trend toward outsourcing, allowing them to flood the market with low-end craft imports. American and European designers, meanwhile, have also begun taking advantage of the overseas labor market, having their goods produced at a lower cost in Asia or Central America.
So in an era of falling prices and fierce competition among large retailers, craftspeople may be wondering: Is it possible to compete against the retail giants, and when it comes to price point, how low can you go?
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Written by Heather Skelly
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At a retail show during the Holidays, a fiber artist whose name escapes me now told me that she ends each year by reflecting on what she achieved that year and what she hopes to achieve in the following year for her business. But this artist’s method struck me as unique...
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Written by Iyna Bort Caruso
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Is the price right? That’s the million-dollar question. Overvalue your work, and you can price yourself out of the market. Undercut your competition and you might jeopardize a mortgage payment.
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Written by Ryan Jones
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“If I had known then what I know now, I would have done things a lot differently.” Have you ever said this to yourself? Imagine you could send yourself a message from the future, giving yourself advice on what mistakes to avoid in your craft business. The advice would save you a lot of blood, sweat, and tears, and maybe even your business. Of course you can’t talk to your future self. But the odds are that if you could, you would warn yourself of one or more of these ten common mistakes.
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Written by Kevin Warr
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When an artist takes a photograph, paints a picture or molds a piece of clay, it can feel natural, magical and instinctive. However, when forced to execute the business side of art, it’s often not so effortless. Whether dealing with complex inventory management or Internet marketing, so many facets to the business of art can seem cold.
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Written by Daniel Grant
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Thefts are an occasional, sometimes regular, nuisance for artists and craftspeople who sell their work at fairs and festivals, despite the sincere efforts of the event sponsors and the artists themselves to stop them. They take place at night, when the artists aren’t around, and during the day, when the artists are busy making sales and talking to potential buyers.
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Written by Megy Karydes
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As artists, we don’t often see ourselves as businesspeople. But the fact is, even if you’re creative by nature, you still need a plan to get to the next level, whatever that level may be. A well-developed business plan should be an essential element of your business.
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Written by Mike Ricci
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If you’re thinking of packing up samples of your handmade creations and taking them downtown to the eyes of local gallery owners, some retailers have this not-so-subtle suggestion: Don’t do it! Stopping in unannounced is easily the biggest pet peeve gallery owners have when it comes to dealing with eager artists. That doesn’t necessarily mean retailers aren’t interested in your work. But it does mean that to improve your odds of getting a second glance, you first need to consider what approaches work well from the perspective of successful gallery owners.
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Written by Mike Ricci
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Where is the line between handmade and high-tech?
When inspiration strikes, jewelry artist Rona Fisher reaches out for the trusted tools of her trade. Like so many of her peers, the Philadelphia-based Fisher is intimately familiar with the traditional tools and techniques that can help turn her ideas into works of art crafted from precious metal and gemstones.
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Written by C.M. Schmidlkofer
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The opportunity for commissioned work arises at least once in a professional craft artist’s career. As in all business ventures, what you know can make the difference between success and failure. A commission could be a piece of jewelry custom designed for an individual, a sculptural installation for a corporate office or a stained glass window for a public building. If done successfully, commissions can catapult an artist’s career to another level both artistically and financially.
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