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Perceived Value Pricing
Written by Donald Clark   
I’ve heard that if I price my work higher, buyers will think it is worth more and are more likely to buy it. Is this true in the world of crafts? On the one hand, I don’t want to lose buyers because they think my work is overpriced. But on the other hand, I don’t want to lose out on profit because I priced my work too low. How does this concept work in this industry?
-Jillian Disa, Portland, Maine
There certainly is something to be said about perceived value. Let’s understand perceived value to mean value not related to the cost of materials and production. Why would anyone pay $500 for a pair of jeans when perfectly serviceable ones are available for less than $100?
Perhaps it has to do with words like Calvin Klein, Ralph Lauren and Dolce&Gabbana, all well-known brand names. People know that they are paying more for the jeans because they have designer labels that relate to a brand that is known for quality and good design, not because the cost of time and materials justifies the price. The perceived value here will be enhanced by the satisfaction the purchaser will get when people notice and recognize the choices that have been made.
So now for your work. You don’t say what you make or anything about the position of your brand in the marketplace. Both of these factors influence what the consumer is willing to pay for an object. For instance, the typical customer will pay more for a goblet blown by a well-known glass artist than they will for one from an unknown maker. Please read the third question for my ideas about getting the price right in terms of profitability. In addition, consider the fame factor—if you are well-known and sell your work easily, then you are probably in a position to increase your prices (gradually would be best) and not lose sales.

perceived-valueI’ve heard that if I price my work higher, buyers will think it is worth more and are more likely to buy it. Is this true in the world of crafts? On the one hand, I don’t want to lose buyers because they think my work is overpriced. But on the other hand, I don’t want to lose out on profit because I priced my work too low. How does this concept work in this industry?

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Handmade Hits 25th Anniversary
Written by Traci L. Suppa   
Twenty-five years ago, craft buyers attending the New York International Gift Fair® (NYIGF®) would have found a new, modestly sized product division, American and International Craft. Small companies offered mainly American-made, contemporary craft, largely focused on home décor. Today, Handmade® has evolved into a destination market with a renewed focus on superior design and craftsmanship, and two new sections classifying artisans by process and provenance. This extensive, juried selection of cross-category handcrafted items runs August 14-18, with a notable increase in the quality and quantity of participating artisans.
One of the most significant changes ever made in Handmade will be unveiled during its 25th anniversary this summer, with the creation of two separate collections, Handmade Designer Maker, showcasing 360 limited-production makers—across all categories and media—from around the world,  and Handmade Global Design, featuring 150 international resources which combine sophisticated design with traditional artisanal techniques.
“It now will be much simpler for buyers to find the kind of craft they’re looking for,” said Dorothy Belshaw, NYIGF director and GLM senior vice president. “There is a clearer distinction between categories, and exhibitors are presented in two easy-to-shop venues.”
Handmade Designer Maker
What hasn’t changed over the past quarter century is that craft remains the arena within which individual artisans express personal statements, rather than follow trends. Craftspeople follow their own design direction, creating products defined by their own hand. The new Handmade Designer Maker sec­tion will showcase artists from around the world, including Robert Held Art Glass, Rustico, Swallow and Flying Anvil Designs. Groups of international designer makers will be showcased with­in the German Pavilion and the British Crafts Council.
Handmade Designer Maker will make its debut in the new, 40,000-square foot Javits Center North. The buyer-friendly facility features natural light, longer, more spacious aisles and a column-free layout.
Companies offering “Made in the USA” products, such as Christmas Cove Designs Inc., Aster & Sage and Scott Potter Designs, will be located throughout this section, identified by a new “Made in the USA” logo. “Recently, we’ve noticed many buyers demanding domestic products,” notes Jefferson Cotton of Christmas Cove Designs. “They’re actually pinning us down as to the origin of production.”
This August, two Designer Maker exhibitors, Barrick Design Inc. and Fire & Light Glass, are collaborating to introduce a collection of candles with glass candleholders. “Over time, Hand­made has become more diverse, in­­troducing products from all over the globe,” notes Rick Faulkner of Barrick Design, one of Handmade’s charter exhibitors. “Dividing imported craft from American or designer-produced objects will allow buyers to focus on what’s important to them.”
Handmade Global Design
The focus of Handmade Glo­bal Design is not only im­port resources, but also those exemplifying good design, traditional craftsmanship and com­munity build­ing through global artisan workshops.
Located in the Javits Center’s Hall 1D, Global Design will include individual companies such as Aid to Artisans, Creative Women, TribalLinks and WeaveTree, as well as international design groups  like ProMexico, the Israel Export Institute and Amcham from Peru.
Gloria Delaney of Dwell­ing LLC, another charter exhibitor, is now located in Global Design, providing her the opportunity to meet savvy craft buyers who appreciate artisanal talent. “The common denominator between the two new categories remains high-quality products exhibiting true design characteristics,” observes Delaney. “Product quality in Handmade has im­proved ten-fold over the years.”
This summer, Dwelling plans to re-introduce Einstein Bowls from Haiti. Production began before the devastating earthquake hit the island. The workshop narrowly escaped damage, and now houses workers who lost their homes.
Expect quality and quantity
Recognition of Handmade’s prominence among craft markets, coupled with an economic upswing, resulted in a marked increase in exhibitor applications for summer 2010. A surging design trend is simple, clean lines, and an absence of fuss. Buyers will find more glass and ceramics resources, and fewer jewelry suppliers. Craft artists recognize the advantage of meeting buyers from other categories by being part of a large gift market. Quality is ensured because each section has its own jury of experts who can identify the “best” within each category. TCR

egyptian bowls by aid to artisansTwenty-five years ago, craft buyers attending the New York International Gift Fair® (NYIGF®) would have found a new, modestly sized product division, American and International Craft. Small companies offered mainly American-made, contemporary craft, largely focused on home décor.

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Should I Hire an Artist's Representative?
Written by Donald Clark   

just-ask-artists-rep I’ve had my wood-carving business for a number of years, and now I am ready to get my work into more galleries and shops. However, I’m not sure that I have the time and experience necessary to do this. Should I hire an artist’s broker/representative? I’ve heard varying opinions (some strong) about this. Would it be beneficial to hire one? Or should I just press on and try to do my own representation?

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3 Cardinal Rules of E-mail Sign-ups
Written by Janine Popick   
Whether you get e-mail addresses from people in personat a trade show, froma sign-up book or through collecting Whether you get e-mail addresses from people in personat a trade show, froma sign-up book or through collecting their business cards, always remember the following
rules of e-mail marketing sign-ups.When people sign
up for e-mail marketing communications from you,
follow these three simple rules:
1. Tell prospects what they’ll get in return for giving
you their e-mail address. Consider giving them a special
discount or offer just for providing their e-mail.
2. Tell them how often they can expect your emails,
and if they’ll be informational or offer-driven.
3. Once they sign up, send them a welcome e-mail.
Use this opportunity to once again illustrate the
value you’ll be providing them with your e-mail
marketing updates.
There are many creative ways to grow your e-mail lists
that will help you better market and sell your work. If
you remember to provide value through your e-mails
and only e-mail people who have agreed to receive
communications from your business, you will continue
to maintain a set of happy and engaged customers.TCR
About the author: Janine Popick is the CEO and founder of VerticalResponse, a leading provider of self-service e-mail marketing, online surveys and direct mail services em powering small businesses to create, manage and analyze their own direct marketing campaigns. Popick is a columnist for Inc.’sWomen in Business blog. In her spare time, she is VerticalResponse’s Chief Executive Blogger for the VerticalResponse Marketing Blog for small businesses. Follow her on Twitter @janinepopick. This is an excerpt from 7 Ways to Grow Your E-mail List in the June 2010 issue of The Crafts Report.

emailbutton_flatWhether you get e-mail addresses from people in person at a trade show, from a sign-up book or through collecting their business cards, always remember the following rules of e-mail marketing sign-ups.

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Is Expensive Packaging Necessary?
Written by Donald Clark   

just-ask-packagingWhen packaging up a purchase, I use cheap plastic bags. However, I’ve noticed other artists using the more expensive craft paper bags, bags with their brand name embossed on the front or even cloth bags with their names printed on them.Is expensive packaging really necessary?

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